Complete RV Care
April 21, 2009 by admin
Filed under RV Service
We offer total care for your RV,
providing comprehensive chassis diagnosis and repair as well as all coach service.
We provide excellent service and repair for RV’s , campers, travel trailers, utility trailers
All RV Service and RV Repair is by appointment, please call or email.
Our services include a full assortment of major and minor mechanical, plumbing, electrical, heating, air conditioning, brakes, suspension, body, roofing, and accessories.
In addition to RV repair and RV service, we also perform upgrades and complete system installations.
System installations include towing products of all types, trailer and dinghy tow brakes, and back up camera systems. Upgrades also include engine performance enhancements, custom interior remodeling and design as well as complete roof replacement and leak repair.
Our fully equipped four bay RV shop is modern and always clean, well equipped and very efficient.
We are located in Sunbury Ohio – about 20 minutes from the north side of Columbus Ohio.
We treat you and your vehicle with respect.
We stand behind our work with a guarantee and personal phone support.
Wilson RV is an authorized Service center for
Splendide, Dometic, Norcold, HWH, Evans Tempcon, Onan, Generac
Forest River, Sealand, Atwood, Thetford & Suburban
We work directly with most RV Manufactures
We specialize in current model RV’s.
Owner Mike Wilson is a Master Certified RV Technician.
Here is a list of the most common RV Service and Repair we perform.
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Tow Bar installation
- Authorized Gale Banks Installer
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Master Certified RV Coach Service including all aspects of RV interior and exterior repair and service.
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Suspension Upgrades
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Workhorse Suspension Trac Bar
in stock and ready for installation -
RV Awning Fabric Replacement
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Brakes
- Oil Changes
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Transmission Service
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Air Springs
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Plumbing
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Propane system
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Water leaks
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Cooling system
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Appliances (we stock most circuit boards)
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Furnace
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Water heater
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Lifeline Deep Cycle Premion Sealed RV Batteries
Featuring AGM Absorbed Glass Mat Technology -
Front Transfer System
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Complete coolant flushing with our new Viper equipment
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Air conditioning flushing also available: We can get your A/C system back to new condition. Compressor failures and contamination are no longer a problem.
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Diesel and Gasoline Chassis Service
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Trac Bars
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Leveler Repair/Service
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Brake Service and Repair including Air/Hydraulic Brakes
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RV Roofing Repair and Replacement
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Sway Bars
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Shocks
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Belts
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Hoses
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Air Conditioning ( Roof top and engine)
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Tune Up
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Fully equipped diagnostics center
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Carburetor
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Fuel injection
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Anti lock brakes
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Exhaust
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Manifold repair and replacement
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Generator (Onan certified)
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Leveling jacks
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Charging system
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Awning
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Inverter sales and installation
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Authorized Gale Banks Installer
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Complete Transmission Flushing Service
Are you fixing your RV in the right order?
January 8, 2009 by admin
Filed under RV Service Tips
By: Master Certified RV Tech Mike Wilson, Wilson RV in Sunbury, Ohio
In our RV service department, we typically see multiple problems with vehicles when they come in for service.
Many times owners misunderstand the order in which problems should be solved. It may be helpful to have an understanding of how your vehicle works and operates, but it’s not required.
As a technician, it is my job to evaluate and diagnose your vehicle’s problems and I take it very seriously.
I like to carefully listen to the owner’s concerns and then evaluate the order of repair.
Often times owner’s choose to not repair each and every vehicle problem for a variety of reasons. It may be something they consider not important or it may not fit into their budget. Safety issues should always be addressed first. In situations where multiple problems exist, sometimes minor issues must be fixed in order to fix the larger problem.
After all, diagnosing a bad battery takes far longer if the vehicles battery charging system doesn’t work.
A technician must be able to communicate how one issue may be related to multiple problems.
Safety issues should always be addressed first.
Here’s an example of service in the correct sequence:
Customer complaint is with their brakes. They hear an annoying squealing noise under light braking. The noise is very loud. On a test drive I confirm the complaint. I hear the noise. Braking performance is normal. Next I physically inspect the braking system. I find the rubber hydraulic brake hoses are cracked. This certainly is not causing the noise, but is a safety issue because when a brake hose ruptures, the braking to that wheel is lost. Severe uneven braking and a low pedal would result from a ruptured brake hose. In an RV, this could be catastrophic. I find the noise issue is caused by the brake pads being dry and rusty on the backing plate side. Something we see often with RV’s. The brake pads are in good condition as far as the lining side, so the only resulting problem from the rusty dry condition is the squealing noise, not braking performance. Since there is no brake failure at this time, my customer declines replacement of the hoses.
They are annoyed by the squealing noise and wants that fixed.
As a technician, I would decline to repair the squealing noise unless the hoses are replaced too. This particular noise has no relevance to safely operating the vehicle and should not be addressed unless the faulty hoses are replaced.
Example 2:
Customer schedules service for their RV. They have a list of concerns. Their list in order as follows:
1. Dash air conditioner inoperable
2. Patio awning hard to roll in
3. Generator is loud
My opinion for order of repair:
1. Generator (Loud noise is a result of a faulty exhaust system. Carbon monoxide may enter the vehicle without a proper exhaust system. The generator should not be used until the exhaust is repaired)
2. The passenger side view mirror is missing. (The mirror has been missing for several years. This RV has no rear view camera. It is obvious from backing that the driver cannot see behind the RV. A definite safety issue) An issue not on the list. We find a lot of those.
3. Patio awning ( Proper operation of the retractable awning could cause the awning to extend while driving)
4. Dash air conditioner (Typically RV dash air conditioners don’t work well due to the large area and poor design. Dash air conditioners are always low priority on my list)
I suggest listing every inoperable item and issue for your vehicle and discussing them with your technician. You may be surprised with the explanation of how things should or should not be repaired and the order of repair.
Be certain you understand. Always get a second opinion if you don’t understand or don’t agree.
If you would like to schedule RV Service please call
Wilson RV
Sunbury, Ohio (near Columbus, Ohio)
888-800-7340 ext #2.
